Privacy Policy for Noveltech Compass
Noveltech Compass is a leading provider of gas equipment, dedicated to delivering high-quality products and services. Our website URL is https://noveltechcompass.co.za/wp. For any inquiries or privacy-related concerns, please contact us at simo@noveltechcompass.co.za or 078 6906 261.
Who we are:
What personal data we collect and why we collect it:
We collect various types of personal data from our users and site visitors, including:
- Name:
- Email address.
- Personal account preferences
- Transactional data (e.g., purchase information)
- Technical data (e.g., information about cookies)
We collect this data to facilitate transactions, provide customer support, and improve our services. The legal basis for this data collection is either the necessity for the performance of a contract or the consent provided by the user.
Comments:
When users leave comments on our site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help spam detection.
Media:
Users uploading media files should be aware that all uploaded files are usually publicly accessible.
Contact forms:
If you use a contact form plugin on our website, we may collect personal data such as name, email address, and message content. We retain contact form submissions for a certain period for customer service purposes but do not use the information submitted for marketing purposes without explicit consent.
Cookies:
Our website uses cookies to enhance user experience and for analytical purposes. Users can control and manage cookies through their browser settings.
Analytics:
We utilize gas equipment for website analytics. Users can opt-out of analytics tracking, and further information can be found in our analytics provider’s privacy policy https://noveltechcompass.co.za/wp .
Who we share your data with:
We do not share personal data with third parties unless necessary for the fulfilment of services (e.g., shipping partners). Any data shared is limited to what is essential for the service and is done so securely. Links to third-party privacy policies will be provided where applicable.
How long we retain your data:
We retain personal data collected or processed by the website for varying periods depending on the type of data and the purpose for which it was collected. For example, contact form entries may be kept for six months, analytics records for a year, and customer purchase records for ten years.
What rights you have over your data:
Users have the right to access, rectify, or erase their personal data held by us. They can also object to the processing of their personal data and request the restriction of processing. To exercise these rights, users can contact us using the provided contact information.
Where your data is sent:
Data collected on our website may be transferred outside the European Union for processing. We ensure that such transfers comply with European data protection standards through appropriate safeguards such as Privacy Shield, model clauses, or binding corporate rules.
Contact information:
For privacy-specific concerns, users can contact us at simo@noveltechcompass.co.za or 078 6906 261. If required, our Data Protection Officer’s details will be provided here.
Additional information:
- How we protect your data: We employ various measures such as encryption, secure servers, and staff training in data protection to safeguard user data.
- Data breach procedures: In the event of a data breach, we have internal reporting systems and procedures in place to promptly address and mitigate any potential impact. Users will be notified as required by relevant regulations.
- Third parties we receive data from: If we receive data about users from third parties, including advertisers, it will be disclosed in this privacy policy.
- Automated decision making and profiling: We do not engage in automated decision-making or profiling with user data.
- Industry regulatory disclosure requirements: As a reputable provider of gas equipment, we comply with all relevant industry regulations and privacy laws. Any additional disclosures required will be provided in this privacy policy.